![]() Is Device Status = "This device is working properly"? Or is there an error code number? => Rt click the device, select Properties. => XP uses a yellow icon with a red X for disabled devices => A "down arrow" indicates a disabled device in Vista and Windows 7 => Yellow icons with a black exclamation point indicate a driver problem You can tell from its name it's not HD Audio therefore you know it must be AC97) Computer 2 on the right: Computer 2 only has one audio device.You can tell from the names that both devices are HD Audio Computer 1 on the left: Computer 1 has two audio devices (fyi: Computer 1 happens to have two sound cards: It has both integrated audio plus an add-on sound card).=> Names for HD Audio devices always include words like HD or High Definition within the name. Look at the audio device name in Device Manager.(I’d guess all audio/sound cards built since at least 2007) All newer soundcards/audio devices are HD Audio.It often helps to know whether your audio device is AC97 or HD Audio AC97 audio was superceded by High Definition Audio (also called HD audio) in 2004. Addon sound may also be called "offboard" soundĪC’97 was the first audio standard for computer sound (It was created by Intel in 1997). For example, if you add a sound card for your machine, it's addon sound. "Addon" sound is an audio device not on the motherboard.Integrated audio may also be called "onboard" audio. "Integrated" audio is the audio device that comes built into the computer's motherboard.> Windows doesn’t need a sound card or audio drivers to generate simple beep tonesĭon’t assume your audio “worked for a moment” just because you heard beeps (e.g like error beeps) should be posted as replies to this guide > Only general comments, general questions, clarifications and corrections, etc. Create your new topic in either the Audio and Video or Device Drivers forum - whichever one you think is suitable to your problem.ALSO, if you have an addon sound card include its make/model as well Include info about: your computer make/model, Windows OS version and of course a problem description.You need to create your own new topic / thread along with a problem description (see HERE) > If you'd like more help with your specific problem Also, see the "Notes and Tips" section towards bottom of this post for more debugging hints.If that doesn't help, you can try reinstalling the driver, checking your default playback device is set correctly and/or start looking through the other Help Guides for more help and tips Try running the Microsoft Automated FixIt tool. => Next, look at the "Automated FixIt Tools and Other Help Guides" section. ![]() => Check if the device is using a generic driver from Microsoft or using a hardware specific audio driver (you want the hardware specific driver)
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